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Ending support for the Phoenix Viewer
Old 12-17-2012, 09:48 AM   #1
Phoenix Bot
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Default Ending support for the Phoenix Viewer

On Saturday, Dec 15th we held an important office hour to which the subject was the removal of official support for our V1 based Phoenix Viewer at the end of this year, (not to be confused with the Phoenix-Firestorm Viewer) We are also no longer developing this viewer.

To be clear
- We are ending support for the Phoenix Viewer on Dec 31st, 2012.
- If you are a Phoenix user we recommend you migrate to a peer to peer help group created for phoenix users. “Phoenix Viewer Self Help

- We are NOT forcing you to use Firestorm! If you refuse to use Firestorm there are a few V1 alternatives out there, check out the LL Third Party Viewer Directory.
- We are NOT telling you not to use Phoenix Viewer
- We are NOT blocking Phoenix Viewer from logging in
- We are NOT breaking Phoenix!
- You MAY continue to use Phoenix as long as you want, but be aware.. it will become more and more deprecated over time.
- LL is not intentionally killing Phoenix but be aware, there are changes coming in the new year that will break it.

Please watch the video recording of that office hour here and that should answer all your questions as to why we have made this decision.
You can also read the speech here which I had prepared and read during the Office Hour that explains our reasons for making this decision.

I realize this decision will not be popular among our Phoenix users and I apologize for that, but I ask you to please watch the video or read the speech BEFORE complaining or asking why in the blog post comments. Our reasons are sensible, responsible and logical. If after you've watched the video you still do not agree with our decision, THEN please feel free to complain and vent.

Jessica Lyon
Project Manager
The Phoenix Firestorm Project, Inc


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