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Tya
09-22-2009, 09:01 PM
Ok. Well i need to vent.

I went against my better judgment and ordered a pc, instead of building a new one. Yes, I ordered from Dell.:headslap:

My delivery date was set for Sept 28, next Monday. When i called on Friday, I was told it was shipping out on Monday, the 21. I had yet to receive a tracking number.

So after being on hold for 35 minutes, I wanted a tracking number. The guy told me over the phone they are waiting on a part. I am like, wtf. When I spoke to Dell last week, I asked if my parts where in stock, as I heavily customized the pc. He said yes.

The gentleman over the phone tonight said, yes your items are in stock, they are waiting on the color. I said I ordered black and then he tells me its not a common color. I am thinking WTF. Black is bloody standard. I said well if i just change the color will that fix the problem he said no. I then proceeded to tell him, from my understanding, if there is a delay in my order, I would be contacted to discuss my options. No one contacted me. Hell, if I knew this i would have ordered a pink one.

I hate my husband's pc, my old one still works, but the state it is in, I am freaked that I am going to burn it out. I have so much work to finish in SL, including, completing my store and sim. New items I have to release. I am almost a month behind!

GAHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

:tears:

FYI: Dell Canada - no one speaks proper english!

Monna
09-22-2009, 09:03 PM
I do not like Dell wish you the best.

23rdDjin
09-22-2009, 09:06 PM
FYI: Dell Canada - no one speaks proper english!

odds are whomever you spoke with at Dell Canada wasn't even in Canada.

Tya
09-22-2009, 09:06 PM
odds are whomever you spoke with at Dell Canada wasn't even in Canada.

it was Canada. We have a customer care center here.

ETA: Unfortunately, in Ontario, companies will hire new Canadians, because they can get them cheaper. It doesn't make business sense to me to hire people who have not grasped the English language.

23rdDjin
09-22-2009, 09:08 PM
i stand corrected.

though maybe they should reconsider the word "care".

Tya
09-22-2009, 09:15 PM
This is what i ordered, almost 1000 Cdn.

Inspiron 546, MT Black Bezel
VISTA PREMIUM 64 Bit
X-FI XTREME AUDIO PCIE,I/S/X DT
16X DVD+/-RW Drive,GMT
Inspiron 546,A64 X2,7750Z (2.70GHz)
4GB DDR2 SDRAM AT 800MHZ,GMT
1024MB NVIDIA GEFORCE GT220,GMT
500GB NCQ SATA HD(7200RPM) w/ DataBurst

Macphisto Angelus
09-23-2009, 12:09 AM
I am sorry to hear about all this trouble. When did Black become uncommon for a PC? (looks down at my standard black cooler master case that was on the shelf at Fry's).

At least that is one sweet set up you ordered. When you get it, it will rock. Dell customer service is a mirage. I don't know how they win awards when I hear tons of bad reports from everyday people.

Good luck, hon.

Tya
09-23-2009, 12:22 AM
I am sorry to hear about all this trouble. When did Black become uncommon for a PC? (looks down at my standard black cooler master case that was on the shelf at Fry's).

At least that is one sweet set up you ordered. When you get it, it will rock. Dell customer service is a mirage. I don't know how they win awards when I hear tons of bad reports from everyday people.

Good luck, hon.


i think i am more upset that i am falling behind in my sl work. i am the type to set out a goal with a target date for completion. Well, no awards for me :(

I am on my old one tonight, i have fans blowing in it to keep it cool. I didn't want to use this until my new one came in case any files i burned to disc didn't transfer over correctly.

i unplugged all unnecessary drives. I keep getting an error on my gcard, that it needs to be plugged in and it is...the power cables are fine as i replaced those in the beginning of the summer and other cables in the pc, recently.

I logged into Guild Wars for a gaming fix.

Tya
09-23-2009, 12:26 AM
its actually the Black Bezel they are waiting for. what ever that is .. o.O

Tya
09-25-2009, 10:23 AM
:crying:

Mulch
09-25-2009, 10:23 AM
:hug:

3Ring Binder
09-25-2009, 10:27 AM
sorry Tya. that sucks. i hope it arrives soon. =/